Waste and Recycling EngagementOfficer 1334763 Contract Full Time

The main purposes of the role: · Lead the recycling improvement and engagement team, driving an increase in community engagement and behaviour change to improve local environmental quality, waste reduction, waste prevention, re-use, recycling and composting · To develop and deliver the Council’s Recycling Improvement and Engagement programme through effective service planning and management to achieve: – Greater engagement with residents and other key stakeholders – A reduction in waste – a network of re-use activities – An increase in recycling and a reduction in contamination across the Borough – An engagement programme for schools – An improvement in the infrastructure, service provision and delivery at blocks of flats and estates · To support the development and delivery of Tower Hamlet’s waste management strategy objectives in response to changing national and regional policy, strategy and legislation. · To help people take more responsibility for management of their waste, reducing the impact on environmental quality. Helping people to waste less, recycle more and look after their local area. – To ensure high standards of customer care, through effective management, investigation and handling of complaints, queries and service requests. – Ensure effective use of information and advice to improve communication and engagement with residents, businesses and visitors to the borough. · To support development of knowledge and expertise across all Environmental Services teams in driving community engagement and waste management behaviour change. Knowledge · Knowledge of clerical, administrative and office systems and procedures. · Demonstrable knowledge of waste management services and recycling schemes.