Supervising the work of 5 Tenancy Specialists who deal with all ASB casework and cases of housing fraud. The Team Leader with primarily focus on complex queries, support as well as advice & guidance to the team. Will be responsible for the performance and coaching of their team. They will not have their own caseload but will be expected to contribute to serious cases and attend multi-agency meetings.
Our preference is for candidates with previous supervisory experience but we can consider Senior Tenancy/ASB Officers looking to move up in their career – they will need to demonstrate at interview their competence/suitability for taking on a more senior role.
We operate a hybrid working policy, with 2 days a week in the office.
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