Rent Income Officer needed in South West London Paying £22.36 per hr ref 5251862
Full time hours on a temporary basis
1. To maximise rent collection in line with targets by making arrangements to recover rent arrears and to enforce related tenancy conditions with emphasis placed on early intervention.
2. Provide housing and welfare benefit advice to tenants, ensuring income maximisation and assisting vulnerable tenants by referring them to support agencies.
3. To monitor tenants’ rent accounts and take prompt action in accordance with the rent income and arrears procedures to prevent the accumulation of debt and homelessness.
4. Creation and management of use and occupation accounts, ensuring effective transfer of payments and regular monitoring of cases.
5. Prepare timely reports on arrears cases, represent the client in court, and conduct tenant interviews and home visits.
6. Liaise with Neighbourhood Service Co-ordinators and other agencies to ensure coordinated services and maintain accurate records for compliance and performance reporting.
7. Promote a customer-first approach, ensuring respectful and accountable service delivery.
If you are interested in the role, please email your CV to beth@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared
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