Night Shift- Customer Service Specialist

Night Shift- Customer Service Specialist needed in Taunton

The rate is £13.05ph PAYE

This is a temporary role

The reference number is:                   RQ1454183

The successful candidate will work as part of a team providing the first point of contact over the telephone, webchat, email, whitemail and face to face for all Services. Contact will be from the public, service users and other internal and external professionals and organisations.

The postholder will be required to undertake the duties below within the Contact Centre and Customer Service Point.

• Respond to all contacts
• Assess the needs of each contact through active listening
• Interrogate and interpret online information
• Record in the appropriate system

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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