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Neighbourhood Manager needed in North West London Paying £25.25 per hr ref 1390787

Full time hours on a temporary basis

Role Purpose: Support residents by ensuring secure, safe, and affordable housing, while leading a team of up to 10 Neighbourhood Officers.

Key Responsibilities:

Lead and support Neighbourhood Officers and co-located staff.
Understand and address resident needs and demands.
Identify and fill gaps in team skills, knowledge, and experience through recruitment, training, supervision, and disciplinary actions.
Work with Service Managers and colleagues to develop, maintain, and review landlord services.
Monitor and evaluate service performance using data to drive improvements.
Collaborate with other services to enhance service delivery.

Example Outcomes and Objectives:

Maintain an overview of team workloads and identify patterns and trends in resident demands.
Understand residents, properties, and neighbourhoods in context.
Develop skills and knowledge in key areas to meet resident demands.
Provide a trusted point of contact for residents to resolve issues.
Support staff in solving problems at their root cause.
Learn from situations and address any gaps in service, such as formal complaints.

If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared

Neighbourhood Manager Full Time Temporary