Housing Advisor (Hybrid after probation)

Housing Advisor (Hybrid after probation) needed, £34,314 to £37,938 per annum – Reference: 5261688

• Office working for first 3 months of probation.
• Subject to Enhanced DBS

To prevent and relieve homelessness amongst citizens by assessing the level of need of individuals & families presenting as homeless or at risk of homelessness, to determine the appropriate pathway to support them in line with the statutory duties, and work with them & third parties to resolve their housing difficulties.

•Investigate & assess applications from single people & families that present to the service as homeless or at risk of homelessness to decide on and fulfil the statutory duties.
•Co-ordinate and proactively manage a caseload of citizens in housing need and work with them to resolve their housing difficulties, including those that may have complex needs and referring to appropriate services where necessary.
•Apply high standards of customer service, critical thinking and a problem-solving approach when working with vulnerable citizens, tenants, landlords & colleagues, to achieve positive housing outcomes for those with housing need.
•Provide authoritative advice and information to tenants and landlords on statutory rights and tenancy law.
•Promote a range of housing initiatives/options to prevent & relieve homelessness, and for homeless households, consider alternative options to the use of temporary accommodation.
•To identify and actively facilitate mediation and conciliation opportunities between citizens and third parties, to prevent homelessness.
•Secure appropriate accommodation & support services for citizens in housing need. 

This is a full time role on a permanent basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

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