Customer Liaison Lead

Customer Liaison Lead needed in West London

The rate is £325.00 per day PAYE  

This is a temporary role

The reference number is:                               RQ1488109

The successful candidate will be responsible for overseeing the regulatory requirements related to complaints and service improvements within the Housing Service. This role involves leading on complaint management, ensuring compliance with council policies and procedures, and driving service improvements based on learning from complaints.

Key responsibilities include: Managing and overseeing the complaints process within the Housing Service, ensuring timely and effective resolution in line with regulatory standards.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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