Corporate Complaints, Learning and Improvement Manager Contract Full Time

Corporate Complaints, Learning and Improvement Manager needed in Kensington.

The rate is £26.70ph PAYE

This is a temporary role working part time

The reference number is:                                  5251048

The successful candidate will lead and manage the complaints processes; this includes overseeing direct management of the corporate complaint function and corporate complaints system. The role will have a key focus in building and maintaining effective relationships across the organisation, to ensure a seamless process for the management of complaints and a systematic process for learning and service improvement because of complaints and feedback. 

Your ability to influence stakeholders across the organisation will be essential in driving positive change and implementing best practices in complaints management and your responsibilities will include adding rigor to the complaints handling process, ensuring thorough investigation and resolution.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

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