Contract Manager needed in Tower Hamlets, £360.75 per day PAYE – Reference: RQ1514669
Hybrid Role: 2 / 3 days in the office.
- To client the General Build “Responsive Maintenance, Void Property Works and Minor Planned Works” contract, including direct responsibility for contract governance and performance management, leading on Responsive Repairs or Minor Planned Works, with responsibility to cover for the other as required.
- To lead and direct a team of technical officers responsible for overseeing the works of the contractor on a day to day basis.
- To ensure the repairs service is effective, reliable, value for money and meets the different needs of residents in our neighbourhoods and communities.
- Manage, report and monitor expenditure within a repairs budget of approximately £14m; exercising control over revenue budgets for repairs, maintenance and minor planned works, ensuring Value for Money; advising the Head of Repairs in the setting of the budgets including latest forecasts;
- Manage contract governance meetings in line with contract requirements, with responsibility for ensuring that key performance indicators relating to responsive repairs are above target; develop and deliver comprehensive management information reports to analyse spend, trends, and performance of the repairs contract for the designated area; assist the Head of Repairs in development of new policy, and lead on implementation of innovation and good practice;
- Lead and participate in new initiatives and future changes to improve service delivery; contributing to implementing service improvement plans; making sure lessons learned are implemented; use customer feedback and other forms of engagement to ensure residents’ priorities are at the heart of our repairs service;
- Manage the Disrepair Team and lead on liaison with Legal Services, to ensure each case is logged, reviewed, progressed and settled in accordance with relevant legislation, Housing Disrepair Protocol and THH Disrepair Policy, preparing reports and acting as an expert witness in court as required.
- Manage Section 20 process through liaison with Leasehold services to make sure that consultation is carried out and that arrangements are in place to charge leaseholders where appropriate. This will include building leasehold consultation into delivery work timetables. Prepare reports and act as witness in First Tier Tribunals as required.
- Lead and manage the Repairs team, inspiring them to deliver an excellent service to residents; coaching, managing performance and carrying out regular staff appraisals and 1-2-1’s and dealing with absence management in accordance with policies.
- Scrutinise performance information including financial data, asset data, completions, refusals, satisfaction and progress reports. Ensure arrangements are in place to monitor and report performance and that corrective and preventative action is put in place where necessary in accordance with Risk Management Strategy.
This is a full time role on a temporary contract basis
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
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