Case Manager / Administrator (Hybrid) Full Time Temporary

Case Manager / Administrator (Hybrid) needed in Totnes, £12.59ph PAYE – Reference: 5257095

This role is predominantly working from home, with the occasional need to travel to Totnes or Tavistock.

 Managing and responding to incoming work requests from the public and allocate to the Localities team
 Act as part of a support network for mobile based lone workers in Community services team
 Provide timely and friendly responses to enquiries across a variety of communication channels
 Act as an ambassador and provide excellent customer service
 Form an excellent working relationship with colleagues to help deliver shared priorities
 Support all environmental enforcement processes by sending communications to residents, liaising with other departments, tracking cases, providing reports.
 Escalate issues or areas for concern to the Senior Localities team
 Provide administrative support for service projects as required
 Prioritise tasks effectively and manage workload, providing timely updates and monthly reports
 Produce minutes at team meetings and distribute actions
 Share important team messages and provide administrative support for special events and emergencies

This is a full time role on a temporary basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.