Resident Services Officer

Resident Services Officer needed in South East London Paying £22.66ph Ref 444567

Key Responsibilities:

• Housing Management: Respond to queries and service requests from tenants and homeowners.
• Tenancy and Lease Management: Investigate and resolve breaches of tenancy or lease agreements.
• Anti-Social Behaviour: Address reports of anti-social behaviour, nuisance, and neighbour disputes.
• Resident Involvement: Promote and support resident involvement activities.
• Tenancy Audits: Conduct tenancy audits and investigate suspected tenancy fraud.
• Void Property Management: Manage void properties, including inspections and sign-ups.
• Customer Service Supervision: Supervise the Customer Service Officer (if applicable).
• Safeguarding and Support: Identify and respond to safeguarding and support needs.
• Complaint Resolution: Resolve complaints and Members’ enquiries.
• Health and Safety: Implement health and safety policies.
• Tenancy Management: Handle various tenancy management activities.

 If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared