Business Support Officer

Business Support Officer needed in North London Paying  £18.66 per hr ref 5262073

Full time hours on a temporary basis

• 1. Act as the first point of contact for the Business Support Team, handling post/telephone/email queries.
  2. Perform administrative tasks to ensure smooth departmental operations, including financial procedures.
  3. Address service providers’ queries and liaise between internal departments and providers.
  4. Provide administrative support for panels and meetings, including scheduling, room bookings, and minute-taking.
  5. Develop professional relationships with panel members and follow up on queries/actions.
  6. Monitor shared mailboxes to ensure timely responses.
  7. Update and maintain spreadsheets, provide reports, and assist with statutory returns.
  8. Prepare files for viewings in line with Data Protection Policies.
  9. Identify and escalate potential administrative issues.
  10. Assess and escalate service complaints as needed.
  11. Manage tasks proactively and promote the “Self Serve” ethos.
  12. Share best practices with peers.
  13. Compile scheduled and ad-hoc reports.
  14. Maintain and set up electronic and paper records.
  15. Handle sensitive information confidentially.
  16. Handle and reconcile petty cash.
  17. Safeguard the health and well-being of children and vulnerable adults.
  18. Adhere to Customer Care, Equal Opportunities, Information Governance, Data Protection, Health and Safety, and Emergency Planning & Awareness policies.
  19. Contribute to environmental sustainability and carbon neutrality goals.
  20. Undertake other duties as required.

If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number. 

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared