Financial Inclusion Officer Full Time Temporary

Financial Inclusion Officer needed in Ealing Paying £20.52 per hr Ref 8026

1. Promote Rent Payment: Reduce legal actions and costs by promoting rent and service charge payments through presentations and publications.
2. Pre-Court Protocol: Ensure all pre-court actions are followed, offering advice to tenants to avoid legal action.
3. Eviction Prevention: Work with Court Officers to prevent eviction by reaching payment agreements with residents.
4. Universal Credit Support: Assist in Universal Credit delivery and provide advice to residents.
5. Collaboration with DWP: Build relationships with DWP for a comprehensive referral and advice service.
6. IT System Updates: Maintain IT systems for Universal Credit and welfare reform, providing statistical information as needed.
7. Resident Engagement: Draft presentations and publications to promote rent payment and income maximisation.
8. Sheltered Housing Support: Advise Sheltered Housing residents on rent payments and welfare benefits.
9. Home Visits: Verify residents’ circumstances and documentation through home visits.
10. Support Vulnerable Residents: Ensure vulnerable and ethnic minority residents understand advice, consequences of non-payment, and receive appropriate assistance.
11. Fraud Referral: Refer suspected fraud cases to the Audit & Investigation team.
12. Income Maximisation: Promote rent payment and income maximisation at resident meetings and events.
13. Benefit Knowledge: Maintain knowledge of benefit regulations to advise residents and maximise their income.
14. Debt Advice: Advise residents on debt management, budgeting, and negotiating with creditors.
15. Performance Management: Participate in team meetings and performance management.
16. Correspondence and Reporting: Draft correspondence, compile reports, and explain rules to tenants.
17. Liaison: Work with banks, credit unions, DWP, and other agencies.
18. Financial Assistance: Assist residents with requests for financial aid.
19. Debt Recovery Negotiation: Negotiate debt recovery rates with relevant officers and agencies.