Customer Service Officer needed in Nottingham Paying £10.42 per hr ref 1185082
Full time hours on a temporary basis
To take ownership of and resolve customer enquiries and communications in a busy contact centre
To respond to telephone enquiries and customer communications, utilising Information and Communications Technology (ICT) to improve service delivery and efficiency.
To act as an advocate for the Customer First Contact Centre, promoting positive communication across the organisation encouraging constructive and effective relationships.
To ensure that the terms of the Data Protection Act are adhered to, confidentiality maintained at all times and the guidelines for the release of information are followed.
If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared
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